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Booking Policies

From 3:00 pm onwards, our self-check-in system allows you to enter independently and at your leisure.

If you need anything, we're always available to help.

1. Free Cancellation:*

If you decide to cancel your reservation 30 days or more in advance, no charge will apply.

2. Cancellation Less Than 29 Days in Advance:*

In this case, a fee equivalent to 50% of the total reservation cost will be charged.

3. No-Show:*

If you do not arrive on your scheduled arrival date and we do not receive prior notification, 100% of the total reservation cost will be charged.

We recommend contacting us as soon as possible if you need to modify or cancel your reservation so we can provide you with the best assistance and efficiently manage your request.

🌿 We hope your stay with us is peaceful, enjoyable, and hassle-free!

Please remember that we are a *BNB lodge* and we do not have staff available on-site after *3:00 PM*. On Thursdays, staff are only available from **7:00 AM to 9:00 AM* for breakfast service. If you need assistance at any time, please contact us.

SCHEDULE
Check-in: 3:00 PM
Check-out: 10:00 AM

LATE CHECK-OUT
11:00 AM – 2:00 PM → 30% of the night's rate
2:00 PM – 5:00 PM → 50% of the night's rate
After 5:00 PM → Full night charge applies

GENERAL RULES
Living Together and Rest

• After 9:00 p.m.: avoid loud noises

• Only whispers and stargazing

• Lights off at 8:00 p.m. (we care for the energy and the natural connection)

• Keep spaces clean and tidy

Important note: On Saturdays, only the lights in the bar will be on.
We thank you for your understanding and ask that you respect these hours to
ensure that we can all enjoy the peace and relaxation that characterizes our
hostel. Enjoy your stay in Rincón del Mangle and live a unique experience
surrounded by nature!